Google Maps gone black

Bog standard Kubuntu machine, AMD 5950X + RTX 3080 ti, uses Ubuntu Pro for updates and has been working fine for the year I’ve owned it.

This morning I did updates using Ubuntu Pro. The Google Chrome tab for Google Maps (one of 7 standard tabs when I open Chrome) is all black where you expect to see the map. The page appears to be working – buttons for Hotels, Things to do, etc. are all visible. I can choose different layers, etc. I sometimes see a bit of a map which is then immediately covered by a black layer.

All other web pages I’ve tried appear to be working normally.

Using my phone and the chrome browser (not the google maps app) the same web page renders normally so it’s not specifically a problem with that page.

I see nothing out of line in /var/log/syslog. The machine is idle and doesn’t appear to be waiting for anything. I’ve done a power down/ reboot. No changes. Where might I look next?

My machine specifics:

mark@science2:~$ uname -a
Linux science2 5.15.0-76-generic #83-Ubuntu SMP Thu Jun 15 19:16:32 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
mark@science2:~$ lsb_release 
No LSB modules are available.
mark@science2:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 22.04.2 LTS
Release:        22.04
Codename:       jammy
Asked By: LGTrader


Try doing the GPU thing first from the other answer. If it fails, then try what I have below. Thank you!

Try either enabling or disabling "Use hardware acceleration when available" in Google Chrome settings.

enter image description here

Hope this helps!

Answered By: Terrance

I had the same problem and disabling Hardware Acceleration does work.

However I found a better solution by clearing GPU cache.
In .config/google-chrome, do find . -name 'GPU*', then delete all files in those directories.

After this mine works with acceleration.

Answered By: byzanzm
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